Yeastar S20 VoIP PBX Phone System for Small Business – 20 Users, 10 Concurrent Calls

    Yeastar S20 VoIP PBX Phone System for Small Business – 20 Users, 10 Concurrent Calls

    KSh 29,000.00 excl. VAT (KSh 33,640.00 incl. VAT)

    • Model: Yeastar S20 S-Series VoIP PBX.
    • Deployment: On-premises phone system for small businesses.
    • User capacity: Up to 20 users.
    • Call capacity: Up to 10 simultaneous calls.
    • VoIP trunks: Up to 20 configured trunks, subject to the system’s concurrent-call limit.
    • Optional line interfaces: Up to four FXS, FXO or BRI ports, depending on the modules fitted.
    • Ordering: Confirm the modules, compatible handsets and setup work included in your quotation.
    Before You Order
    • VAT and delivery: VAT (16%) and delivery charges are calculated at checkout.
    • Standard delivery: KES 500 flat rate for standard packages and medium-size goods.
    • Bulky or heavy items: Delivery is quoted before confirmation.
    • Change-of-mind returns: A 20% restocking fee applies to eligible non-defective items.
    Payment Options

    Confirm which options apply to your order.

    • Mobile Money
    • Cash on Delivery
      (Nairobi only)
    • Payment on Pickup
    • Invoice Payment
    • Bank Transfer
    • Cheque Payment
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    Yeastar S20 VoIP PBX for Small Businesses

    The Yeastar S20 is an on-premises VoIP phone system for small offices, shops and professional practices. It supports up to 20 users and 10 simultaneous calls, so staff can use individual extensions while sharing the system’s call capacity.

    Choose the configuration based on how your business receives calls and which handsets you want to keep. The S20 supports VoIP trunks. Analogue phones, analogue lines and BRI connections require compatible optional modules.

    Planning a new installation or replacing an existing PBX? Explore our office phone system solutions in Nairobi for help planning extensions, telephone lines and installation.

    Key Features of the Yeastar S20

    20 Users and 10 Simultaneous Calls

    Plan for both the number of staff who need extensions and the number of calls they make or receive at the same time. A team with 20 users can have up to 10 concurrent calls within the PBX’s capacity.

    SIP Trunks for Business Numbers

    Connect the PBX to a compatible SIP trunk provider for incoming and outgoing calls. Confirm number portability, the provider’s settings and how many simultaneous calls your subscription supports.

    Modular Interfaces for Existing Equipment

    Choose FXS ports for compatible analogue handsets, FXO ports for compatible analogue telephone lines, or BRI ports where that service is available. Specify the interfaces you need so the quotation lists the correct modules.

    Call Routing for Reception and Departments

    Set up call routing to direct callers to reception or a department. When planning the configuration, decide where calls should go after hours and how unanswered calls should be handled.

    Yeastar S20 Specifications

    Specification Details
    Brand and model Yeastar S20
    Product type S-Series on-premises VoIP PBX
    User capacity Up to 20 users
    Concurrent calls Up to 10 simultaneous calls
    VoIP trunks Up to 20 configured trunks
    Optional telephony interfaces Up to four FXS, FXO or BRI ports, depending on the modules fitted
    Optional mobile connectivity Up to one 3G or 4G channel with a compatible module and supported mobile service. Confirm the proposed module configuration.

    Compatibility and Installation Requirements

    Share your SIP provider, handset models and existing telephone lines before ordering. Ask for the quotation to itemise the PBX, any modules and handsets, and configuration or installation work. Confirm call capacity with your provider as well as with the PBX.

    Typical Applications

    • Small offices that need staff extensions and a shared reception number.
    • Shops and service desks that route calls to sales or customer service.
    • Businesses moving to SIP trunks while retaining compatible analogue handsets through FXS modules.

    Yeastar S20 FAQs

    Can 20 users make calls at the same time?

    The S20 supports up to 20 users and up to 10 concurrent calls. Your trunk subscription may impose a lower limit on simultaneous external calls.

    Can I reuse my analogue handsets or phone lines?

    Compatible analogue handsets connect through FXS ports, while analogue telephone lines connect through FXO ports. Both require the appropriate modules. Send your handset models and line details for a compatibility check.

    Where can I check firmware for my S20?

    Check your unit’s hardware version against Yeastar’s firmware downloads. For a replacement installation, confirm the hardware version and firmware compatibility before ordering.

    Request a Yeastar S20 Quote in Nairobi

    Contact Masterpiece Systems Limited in Nairobi CBD for a Yeastar S20 quotation. Share the number of users, expected simultaneous calls, line types and any handsets you want to retain. Indicate whether you need equipment only or installation.

    Site survey and installation fees may apply. We confirm applicable charges before booking.

    Ask about collection from our Nairobi CBD office or delivery to Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu, Machakos, Nyeri, Meru, Embu, Kakamega, Kisii, Kitale, Naivasha, Kericho, Bungoma, Garissa, Malindi and other towns throughout Kenya. Share your delivery location so we can confirm available options and charges before you order.

    Call 0724 307 684, message us on WhatsApp, or email sales@masterpiece.ke.

    Request a Quotation

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