🔒 Privacy Policy
At Masterpiece Systems Limited (“we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.masterpiece.ke or use our services.
By using our website and services, you agree to the collection and use of your information as described below.
Definitions
- You or User: Anyone visiting or using our website and services.
- Personal Data: Information that can identify you, such as your name, email, phone number, or address.
- Usage Data: Technical information automatically collected when you visit our site (e.g., IP address, browser type).
- Cookies: Small files stored on your device to improve browsing experience.
- Service Providers: Trusted third parties who help us operate our services.
Information We Collect
We collect two main types of data:
- Personal Data
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Usage Data
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and operating system
We also use cookies and similar tracking technologies to enhance your experience. You can manage cookie settings in your browser.
How We Use Your Information
We use your data to:
- Provide, improve, and maintain our services
- Process your orders and deliver products
- Manage your account and respond to inquiries
- Send service updates, promotions, and marketing (you may opt out)
- Monitor website usage and improve performance
- Comply with legal requirements
- Support business changes like mergers or acquisitions
Sharing Your Information
We may share your data with:
- Trusted service providers (payment processors, delivery partners)
- Business affiliates or partners (only with your consent)
- Legal authorities when required by law
- New owners if the business is sold or merged
We do not sell your personal information to third parties.
Data Retention & Transfers
- We keep your personal data only as long as needed for the purposes outlined above or to comply with the law.
- Your data may be stored or processed outside your country; by using our services, you consent to this international transfer.
Data Security
We use industry-standard measures to protect your data but cannot guarantee 100% security. Please help us keep your information safe by using secure passwords and devices.
Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect data from children. If you believe we have, please contact us for immediate removal.
External Links
Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access and update your personal data
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted here with an updated effective date. Continued use of our services means you accept the revised policy.
Contact Us
If you have questions or concerns about your data or this policy, please reach out:
+254724307684
sales@masterpiece.ke
Kaunda Street, Town House Building, 4th Floor, Room 406, Nairobi, Kenya
🕒 Last Reviewed: 17 August 2025