💳 Payment Information

At Masterpiece Systems Limited, we provide multiple secure and convenient payment options to make your shopping experience smooth and hassle-free. Please review the payment terms below before making a purchase.

Accepted Payment Methods

Cash on Delivery (COD)

  • Available for deliveries within Nairobi and nearby areas.
  • Applicable only for orders valued at KES 10,000 or less.
  • Orders over KES 10,000 must be fully paid before dispatch.
  • You can also pay cash directly at our Nairobi CBD store (see address below).

MPESA Payment

  • Use Lipa na MPESA → Paybill.
  • Paybill Number: 880100
  • Account Number: 544517
  • After payment, please send your MPESA confirmation to us via:

Bank Deposit / Electronic Funds Transfer (EFT)

  • Payments can be made directly to our bank account.
  • Use your invoice or order number as the payment reference.
  • Send proof of payment to:
  • Orders will be processed and dispatched only after payment confirmation.

Payment Terms

Advance Payment

  • All orders outside Nairobi require full prepayment.
  • Orders above KES 500,000 (inclusive of VAT) must be paid via bank transfer.

Late Payments & Penalties

  • Late or overdue payments may result in delayed deliveries or suspension of services.
  • Masterpiece Systems Limited reserves the right to take legal action to recover outstanding amounts.
  • Any dishonored cheques or reversed payments will lead to immediate suspension of services.

Need Help?

For any questions or support regarding payments, please contact us:

📧 Email: sales@masterpiece.ke
📞 Phone: +254724307684
🏢 Visit us: Kaunda Street, Town House Building, 4th Floor, Room 406, Nairobi, Kenya

🕒 Last Reviewed: 17 August 2025