Contact Us 📞✉️

At Masterpiece Systems Limited, we are dedicated to providing exceptional customer service. Whether you need help with an order, have questions about our products, or require support with a warranty, we’re here to assist you every step of the way!

Our Office Location 🏢

Visit us in person for inquiries, consultations, or product discussions:

Masterpiece Systems Limited
🏢 Kaunda Street, Town House Building, 4th Floor, Room 406, Nairobi, Kenya

Phone Support ☎️

For customer support, order inquiries, or complaints, please call:

📞 +254724307684

Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday & Public Holidays: Closed

Email Support 📧

For assistance with:

  • Order issues
  • Returns & exchanges
  • Warranty & repairs
  • General inquiries

Please email:
📧 sales@masterpiece.ke

We strive to respond within 24 hours on business days.

Social Media & WhatsApp 📱

Stay connected with us for the latest products, offers, and updates:

  • WhatsApp Support: +254724307684 — send us a message for quick assistance.
  • Follow us on our social media platforms for news and promotions.

Business Inquiries & Large Orders 💼

For business clients or large order requests—including special pricing and credit terms—please contact:
sales@masterpiece.ke

Feedback & Complaints 📝

Your feedback helps us improve. If you have any complaints or suggestions about our products or services, please reach out:

Payment and Delivery Queries 🚚💳

For questions about payments, delivery, or order tracking:

  • Visit the Payment Methods and Delivery Information sections on our website, or
  • Contact us directly using the details above.