Avaya Telephone Solutions in Nairobi, Kenya
Avaya Telephone Systems provide industry-leading communication solutions designed for businesses seeking reliability, scalability, and cost-effectiveness. As a trusted provider of integrated voice and data infrastructures, Avaya delivers cutting-edge telephony solutions that enhance productivity and streamline business communications.
With a reputation for excellence, Avaya offers robust telecommunication solutions that integrate seamlessly into any business setup. Their advanced telephony systems ensure maximum reliability, incorporating features such as wireless DECT communication, call recording, billing, mobility, notification, conferencing, workplace telephony, call centers, and video conferencing. These features optimize business processes, making Avaya an ideal choice for companies looking to stay ahead in the competitive market.
Avaya – High-Performance, Flexible Communication Solutions
In an ever-changing business environment, companies need reliable and scalable communication solutions. Avaya Unified Messaging integrates emails, voice messages, and faxes, allowing businesses to manage customer requests efficiently. With intuitive interfaces and advanced functionality, each Avaya telephone transforms into a high-performance workstation.
Whether you require solutions for a mobile workforce, customer relationship management (CRM), or advanced network configurations, Avaya delivers seamless integration and superior performance.
Expert Avaya Phone System Installation in Kenya
Looking for professional Avaya phone system installation in Kenya? We supply, install, and maintain Avaya IP500, Avaya IP Office, and Avaya Communications Manager systems across Nairobi, Mombasa, Kisumu, Eldoret, and beyond. Our expert team ensures seamless integration and optimal performance for businesses of all sizes.
Why Choose Avaya Telephone Systems?
Avaya is renowned for its feature-rich solutions, offering unparalleled reliability, support, and integrations. Avaya stands out among business phone providers due to its extensive capabilities, seamless customization, and superior customer service. Nearly 90% of Fortune 500 companies trust Avaya for their communication needs, making it the preferred choice for businesses worldwide.
Avaya IP Office Solutions
Avaya IP Office is a comprehensive communication platform designed for small and medium-sized enterprises (SMEs). Scalable from 2 to 3,000 users, this all-in-one solution supports home offices, standalone businesses, and multi-branch enterprises.
Avaya IP Office 500 – A Modular Unified Communication Platform
Avaya IP Office 500 is an award-winning telephony solution tailored for SMEs. It offers unified communication, conferencing, messaging, customer management, and IP telephony services. With advanced integration options, Avaya IP Office 500 enhances business efficiency while maintaining cost-effectiveness.

Avaya IP Office Editions
Avaya IP Office comes in four editions, each designed to meet specific business needs:
- Basic Edition: Entry-level solution with voicemail and auto-attendant features, supporting analog and digital handsets.
- Essential Edition: Includes voicemail-to-email, automated attendants, and mobility features for enhanced communication.
- Preferred Edition: Adds conferencing, call recording, flexible routing, and advanced voicemail functionality.
- Advanced Edition: Optimizes call handling, customer interactions, and workforce management through integrated voice response (IVR) and advanced reporting tools.
Top Features of Avaya Telephone Systems
Avaya IP Office boasts over 700 advanced features, ensuring seamless communication and operational efficiency. Some key features include:
- Voicemail-to-Text and Voicemail-to-Email
- Web Conferencing and Conference Calling
- Auto Attendant and Interactive Voice Response (IVR)
- Mobile Softphone for Remote Access
- Business Texting and Online Faxing
- Call Recording and Secure Meet-Me Conferencing
- Advanced Call Routing and CRM Integration
- PC Operator Console and Microsoft Exchange Synchronization
- Integrated Firewall for Enhanced Security
Avaya Cloud and On-Premise VoIP Solutions
Avaya offers both cloud-based and on-premise VoIP phone systems tailored to businesses of all sizes. With the capability to support over 2,000 users across multiple locations, Avaya’s flexible solutions ensure seamless connectivity and communication.
Masterpiece Systems Limited – Your Trusted Avaya Reseller in Nairobi
Masterpiece Systems Limited is a leading provider of Avaya business telephone systems in Kenya. As a trusted Avaya reseller, we specialize in supplying, installing, and maintaining high-performance telephony solutions for businesses across Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Malindi and entire East Africa.
Contact us today for professional Avaya phone system installation, and let us provide your business with the best communication solutions at cost-effective prices.