Grandstream GRP2612W 2-line Carrier-Grade WiFi IP Phone

The Grandstream GRP2612W is a feature-rich, 2-line carrier-grade IP phone with integrated dual-band WiFi, designed for mass deployment in enterprise, service provider, and high-volume business environments. Engineered for efficiency and ease of use, the GRP2612W includes advanced voice capabilities, HD audio, 16 virtual multi-purpose keys (VPKs), and a vivid 2.4-inch color LCD screen with swappable faceplates for custom branding. With support for Grandstream’s Device Management System (GDMS), this model is ideal for scalable deployments with remote provisioning and centralized management.

Product Features

Integrated dual-band WiFi for wireless connectivity
Supports 802.11 a/b/g/n/ac WiFi (2.4GHz and 5GHz) for flexible deployment in environments where cabling is limited.

Supports 2 SIP accounts and 4 programmable line keys
Efficient call handling with support for multiple lines, ideal for small to mid-sized businesses and desktop users.

Vibrant color display with logo customization
Equipped with a 2.4-inch 320×240 TFT color LCD and swappable faceplates for business-specific branding.

HD audio with full codec support
Delivers high-definition voice quality on both handset and speakerphone using codecs like G.722 and Opus.

Enterprise-grade security features
Includes secure boot, encrypted data storage, dual firmware images, and TLS/SRTP encryption for secure communication.

Centralized provisioning with GDMS
Compatible with Grandstream Device Management System for mass provisioning, configuration, and monitoring of endpoints.

Product Specifications

• Display: 2.4 inch (320×240) TFT color LCD
• SIP accounts: Supports up to 2 SIP accounts
• Line keys: 4 multi-purpose line keys
• Virtual keys: Up to 16 digital BLF/VPKs
• WiFi: Dual-band WiFi 802.11 a/b/g/n/ac (2.4GHz & 5GHz)
• Ethernet: Dual 10/100 Mbps auto-sensing ports (PoE supported in GRP2612P variant only)
• Voice codecs: G.729A/B, G.711µ/a-law, G.726, G.722 (wideband), G.723, iLBC, Opus
• DTMF support: In-band, RFC2833, SIP INFO
• Audio features: HD audio on handset and speakerphone
• Telephony features:
  • Hold, transfer, forward
  • 3-way conference
  • Call park, call pickup
  • SCA/BLA
  • Call waiting, call logs (up to 1000 entries)
  • XML/LDAP phonebook (up to 2000 entries)
  • Auto dial, auto answer, flexible dial plan
  • Click-to-dial, hot-desking
  • Custom music on hold and ringtones
  • Server redundancy and failover
• Feature keys:
  • 4 XML programmable softkeys
  • 5 navigation/menu keys
  • 9 dedicated function keys: MESSAGE (with LED), TRANSFER, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL–
• Headset support: RJ9 headset port with EHS support (Plantronics compatible)
• QoS: Layer 2 (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS)
• Security:
  • MD5/MD5-sess authentication
  • 256-bit AES encrypted configuration
  • TLS, SRTP, 802.1x access control
  • Secure boot and dual firmware images
• Provisioning: GDMS, TR-069, FTP/TFTP/HTTP/HTTPS, AES encrypted XML config
• Multi-language UI: English, French, German, Italian, Spanish, Portuguese, Russian, Chinese, Korean, Japanese, Croatian, and more
• Power:
  • Universal power adapter included (5V, 0.6A)
  • Max consumption: 3W (adapter) / 3.8W (PoE on GRP2612P only)
• Operating temperature: 0°C to 40°C
• Storage temperature: -10°C to 60°C
• Humidity: 10% to 90% (non-condensing)
• Physical dimensions: 203mm x 193mm x 52.1mm
• Weight: 554g (unit), 936g (package)
• Mounting: Dual-angle stand, wall mountable (bracket sold separately)
• Package includes: GRP2612W phone, handset with cord, phone stand, 5V power adapter, network cable, Quick Installation Guide, GPL license